Our accounts receivable follow-up team is responsible for looking after denied claims and re-working them to receive maximum reimbursement from the payer. Medical billing A/R and revenue cycle management handled by an in-house team is a thing of the past. Today, it demands billing professionals with a specialized skill-set to look after the A/R follow-ups.
The A/R follow up team is responsible for investigating denied claims and partial payments. If any claim is found to have a coding error, the A/R team corrects it and resubmits the claim.
Our A/R follow up team constantly communicates with your office, and the insurance firms and take necessary actions based on your needs. The skills and quality of services delivered by our A/R team eventually helps in determining the financial health of your practice. This is why we work quickly and diligently on A/R follow up.
The financial stability of your practice depends on maintaining a positive cash flow. A steady flow of revenue is the key to cover expenses and provide the best patient care. Our A/R department makes sure you are taken care of.
Overdue Payment Recovery
Our A/R follow-up team helps to recover over-due payments without any hassle. Our team is constantly involved in the claims follow-up procedure to make it easier for our healthcare providers to receive payments on time.
Minimize claim turnaround time
Our primary goal of A/R management is to minimize the amount of time that claims are outstanding. Our team tracks claims that have not been paid, and works with insurance payers to secure payment.
No Missing Claims
Paper claims tend to get lost in the mail. That's why we mainly bill electronically which ensures proper tracking.
Appeals & Denials
Depending on denial reasons, our team will make claim corrections and resubmit claims as soon as the denial is received. If necessary, we contact insurance companies directly to dispute denials. Either way, our A/R workflow ensures that all claims are followed through till the end.
Sometimes claims remain in a pending status for some time awaiting information from the member or the provider. We work to follow up with all parties to get all required documents over to the payer in a timely manner.